Frequently Asked Questions
Everything you need to know about your Spikefitness gear and orders.
What is the standard shipping time for gym equipment?
Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-7 business days depending on the size of the equipment and your location.
Do you offer a warranty on heavy machinery and weights?
Yes, all Spikefitness strength equipment comes with a standard 12-month warranty covering manufacturing defects and structural integrity.
Can I return fitness apparel if it doesn't fit?
Absolutely. We offer a 30-day return policy for all unworn apparel with original tags attached. Please note that for hygiene reasons, some items like compression gear are final sale.
How can I track my delivery?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your shipment in real-time.
Do you provide assembly services for home gyms?
We offer professional assembly services in select metropolitan areas for an additional fee. You can select this option during the checkout process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Afterpay.